Help And Troubleshooting

Support without the noise.

This page covers the most common issues in Tally: reminders not appearing, habits behaving unexpectedly, and how to clear the app for a clean start.

Focus reminders, tracking, data reset Platforms iPhone and iPad Updated March 19, 2026
01

Before you start troubleshooting

Most Tally issues can be narrowed quickly by checking three things: notification permissions, habit settings, and whether the app data on the current device still reflects the setup you expect.

Check 1 Confirm the habit still has the expected frequency, target, and reminder time.
Check 2 Open iOS Settings and verify Tally notifications are enabled if reminders matter to the issue.
Check 3 If the data looks inconsistent or you want a clean slate, use the in-app reset flow described below.
02

Reminder troubleshooting

Tally uses local notifications. If reminders do not appear, work through this list in order.

  • Open the habit and confirm reminders are turned on with the expected time.
  • Open Settings > Reminder Settings inside the app to confirm the habit still shows an active reminder time.
  • Open iOS Settings for Tally and make sure notifications are allowed.
  • Check whether a Focus mode, scheduled summary, or other system-level notification control may be delaying alerts.
  • If you changed reminder settings several times, turn the habit reminder off, save, then turn it back on and save again.
Weekly habits Only remind on the weekdays selected for that habit.
Daily habits Repeat every day at the chosen time.
03

Tracking, progress, and streak behavior

Tally supports different habit modes, so the app may count progress differently depending on the setup.

  • Boolean habits count as complete once the daily entry exists.
  • Quantity habits add up until they reach the target count for that day.
  • Times per week habits show weekly progress instead of a fixed due-day checklist.

If a streak or chart looks wrong, first review the habit frequency and then inspect the habit history screen for deleted or partial entries.

04

Data, deletion, and reset

Tally stores habit data locally on the device. The app includes several ways to remove data depending on how much needs to be cleared.

  • Delete individual entries from a habit's history screen.
  • Delete a habit from the habits list if only one routine needs to be removed.
  • Use Settings > Reset App Data to clear habits, entries, reminders, custom categories, onboarding state, and appearance preferences from the current device.

If you plan to reset the app, make sure you no longer need the local history stored in it before confirming the action.

05

Frequently asked questions

Does Tally require an account?
No. Tally is designed to work without sign-in for the core app experience.
Why did a weekly habit not appear on a certain day?
Weekly habits only show as due on the specific weekdays chosen in that habit's settings.
Will resetting app data remove reminders too?
Yes. Resetting app data removes locally stored habits and clears pending reminder schedules created by the app.
Does deleting the app erase local data?
Deleting the app removes its local storage from the device, although device backups and restore behavior still depend on Apple platform settings.
Does Tally send my habit history to a server?
The current local-first version is designed around on-device storage and does not require a developer-hosted account backend for core tracking.